Returns & Exchanges

At Time+Tide Watches UK, we want you to be completely satisfied with your luxury timepiece, which is why we offer a 30-day return window for all unworn items in their original packaging. Please ensure all protective films and tags remain intact to qualify for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your watch in its original presentation box, including all warranty cards, manuals, and certificates of authenticity.

3

Ship to Our Service Centre

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location, ensuring you obtain a proof of postage.

4

Inspection and Refund

Once our horologists have inspected the timepiece to confirm its original condition, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing